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SAP case study ยท Manufacturing

From Complexity to Clarity with S/4HANA

How we helped a global enterprise modernize its SAP landscape, streamline operations and improve decision making across multiple business units.

Industry
Manufacturing
Solutions
SAP, S/4HANA Migration
Engagement
Advisory, Implementation
From Complexity to Clarity with S/4HANA

The Challenge

The client operated a fragmented SAP landscape across multiple business units, each running its own instance with slightly different configuration, custom code and chart of accounts. Two decades of localized changes had left the finance and operations teams working from records that never quite agreed with each other, and every quarter close involved a manual reconciliation exercise that consumed the better part of two weeks.

The fragmentation was not just a technical inconvenience. Business unit leaders were making decisions from spreadsheets stitched together after the fact, because the systems of record could not answer basic cross-unit questions like total exposure to a shared supplier or consolidated inventory position. Every acquisition the company made added another instance to the pile rather than folding into a common core, and IT's backlog of point-to-point integrations between these instances had grown large enough that nobody fully understood the dependency graph anymore.

Leadership had tried smaller fixes first: a data warehouse layer to paper over the reporting gap, and a governance committee to slow the drift in configuration. Both helped at the margins but did not touch the underlying problem, which was that the business was running on multiple systems pretending to be one. The mandate for this engagement was explicit: build a single, modern core that the rest of the landscape could actually converge on, not another workaround.

Our Approach

Zealit started with a landscape assessment rather than a migration plan, because the first open question was not how to move to S/4HANA but what a converged target architecture should even look like given how differently each business unit operated. That assessment mapped every custom object, every integration and every business unit specific process against a proposed common core, flagging which differences were genuine business requirements and which were historical accidents nobody had revisited.

With the target architecture agreed, the migration itself was structured in waves rather than a single cutover. The largest and most standardized business unit went first, both because it had the most to gain from consolidated reporting and because it gave the team a real production system to learn from before the more customized units followed. Each wave carried forward the data model and integration patterns validated in the previous one, so the design work got cheaper and the risk got smaller as the program progressed.

Change management ran in parallel with the technical work rather than after it. Finance and operations leads from every business unit sat in design workshops from the start, which meant process decisions were made by the people who would actually live with them, and it surfaced disagreements about "the right way to close the books" early, while they were still cheap to resolve, instead of during user acceptance testing.

Key decisions

  • Converged on one chart of accounts before touching any migration tooling, since every downstream decision depended on it.
  • Sequenced business units by data quality and process maturity, not by size, so early waves built confidence rather than early problems.
  • Kept custom code only where it mapped to a genuine competitive process; everything else moved to standard S/4HANA functionality.
  • Ran the old and new financial close in parallel for one full quarter before retiring the legacy process, so finance trusted the new numbers before depending on them.

Results

  • Financial close

    Consolidated reporting across business units cut the manual reconciliation work behind month end close.

  • Process efficiency

    Standardized core processes replaced business unit specific workarounds built up over years.

  • Data visibility

    Leaders got a single source of operational and financial truth instead of reconciling exports from separate systems.

Focus areas

  • Faster financial close
  • Improved process efficiency
  • Greater data visibility
  • Stronger business agility

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